var SnapABug=function(){var e=document.location.protocol=="https:"?"https://snapabug.appspot.com":"http://www.snapengage.com",f=document.location.protocol=="https:"?"https://chtatic.appspot.com":"http://chtatic.appspot.com",l=!0,g=!0,i=!1,c="",r="",o="",w="",A="",n="",q="left",t="55%",u=35,v=73,z="",C=!1,k="",B="",j={},x="en",y="-4px",b=0,d="",p=-1,P=0,Z="",G="",M="",Q="",$="",R="",S=0,aa=0,ba=1,ca=1,H=0,da=!0,N=f+"/wbg/milpix_form.png",ea=!1,T,fa="",U=0,ga=!0,E,V=0,F="",W=!1,D=null,ha=!1,I=null,
J="",K="",ia=!0,ja=!0,ka=!0,la=!0,L="",ma=!0,X=!1,O="",na,oa,pa,qa,ra,sa,ta,ua,va,wa,Y=!1,xa=!0,ya="";return{init:function(a){this.initWidget(a,!1)},initAsync:function(a){this.initWidget(a,!0)},addButton:function(a,m,b,d){if(typeof m!="undefined"&&typeof b!="undefined"){switch(m){case "0":q="left";break;case "1":q="right";break;case "2":q="top";break;case "3":q="bottom";break;default:q="left"}t=b}this.injectButton(a,d);this.init(a)},setButton:function(a,m,b){n=a;u=m;v=b;y="0px"},setLocale:function(a){a&&
(x=a,a.length>6&&(x=a.substr(0,5)))},setLanguage:function(a){var m="en";a.indexOf("Dansk")!=-1?m="da":a.indexOf("Deutsch")!=-1?m="de":a.indexOf("Espa")!=-1?m="es":a.indexOf("Italiano")!=-1?m="it":a.indexOf("Suomi")!=-1?m="fi":a.indexOf("Fran")!=-1?m="es":a.indexOf("Hungarian")!=-1?m="hu":a.indexOf("Italiano")!=-1?m="it":a.indexOf("Hebrew")!=-1?m="iw":a.indexOf("Japanese")!=-1?m="ja":a.indexOf("Norsk")!=-1?m="nb":a.indexOf("Nederlands")!=-1?m="nl":a.indexOf("Polish")!=-1?m="pl":a.indexOf("Portugu")!=
-1?m="pt":a.indexOf("Romana")!=-1?m="ro":a.indexOf("Slovak")!=-1?m="sk":a.indexOf("Svenska")!=-1?m="sv":a.indexOf("Turkish")!=-1?m="tr":a.indexOf("Simplified Chinese")!=-1&&(m="zh");this.setLocale(m)},startLink:function(){this.preventProactiveChat();i||(L==""?this.loadForm():this.startChat(L),this.handleChatInProgress(),Y=!0);return!1},startChat:function(a){this.preventProactiveChat();this.hideButton();i||(X=!0,F=a,this.showLoading(),this.sendGetWidgetConfig(!1));return!1},startCall:function(){this.preventProactiveChat();
i||(this.showLoading(),this.sendGetCallConfig());return!1},setUserEmail:function(a,m){if(a&&a!="invalid@example.com")try{z=a.replace(/^[\s\+]+|[\s\+]+$/g,"")}catch(b){}m==!0&&(C=!0)},setDescription:function(a){k=a},setButtonEffect:function(a){y=a;this.buttonOut()},setFormTopPosition:function(a){b=a},setChatFormPosition:function(a){d=a},setDomain:function(a){c==""&&document.location.href.indexOf(a)!=-1&&(Z=a)},setSecureConnexion:function(){e="https://snapabug.appspot.com"},setStartChat:function(a){L=
a},allowOffline:function(a){(ia=a)||this.showScreenshotOption(!1)},allowScreenshot:function(a){ja=a},allowProactiveChat:function(a){ka=a},showScreenshotOption:function(a){la=a},setWidgetId:function(a){c=a},allowChatSound:function(a){da=a==!0?!0:!1},allowPageChangeNotification:function(a){ma=a},allowChatHistory:function(a){xa=a},clearAllCookies:function(){SnapABugChat.deleteChatCookies();SnapABugChat.setCookie("SnapABugRef","",0);SnapABugChat.deleteCookie("SnapABugRef");SnapABugChat.setCookie("SnapABugNoProactiveChat",
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window.innerWidth;else if(self.innerWidth)a=self.innerWidth;else if(document.documentElement&&document.documentElement.clientWidth)a=document.documentElement.clientWidth;else if(document.body)a=document.body.clientWidth;return a},getWindowHeight:function(){var a=0;if(window.innerHeight)a=window.innerHeight;else if(self.innerHeight)a=self.innerHeight;else if(document.documentElement&&document.documentElement.clientHeight)a=document.documentElement.clientHeight;else if(document.body)a=document.body.clientHeight;
return a},getOSBarHeight:function(){try{if(navigator.appVersion.indexOf("Win")!=-1)return 28;if(navigator.appVersion.indexOf("Mac")!=-1)return 75}catch(a){}return 0},isIE6:function(){try{return navigator.userAgent.toLowerCase().indexOf("msie 6")!=-1}catch(a){return!1}},isIE:function(){try{return navigator.appName("Microsoft Internet Explorer")!=-1}catch(a){return!1}},isUSCanada:function(){return!0},setCursorPosition:function(a,b){try{if(a)if(a.createTextRange){var d=a.createTextRange();d.collapse(!0);
d.moveEnd(b);d.moveStart(b);d.select();return!0}else{if(a.setSelectionRange)return a.setSelectionRange(b,b),!0}else return!1}catch(c){}},getBaseURL:function(){return e},getStaticBaseURL:function(){return f},getSnapABugSiteUrl:function(){return"http://www.snapabug.com/partner?src=widget&amp;id="+c},getUserEmail:function(){return z},getCaseId:function(){return o},getDbCaseId:function(){return r},getWidgetId:function(){return c},getCallMeButton:function(){return J},setCallMePhone:function(a){K=a},getCallMePhone:function(){return K},
getEntryPageRef:function(){var a=decodeURIComponent(SnapABugChat.getCookie("SnapABugRef"));try{if(a&&a!="")return a.split(" ")[1]}catch(b){}return""},getEntryPageUrl:function(){var a=decodeURIComponent(SnapABugChat.getCookie("SnapABugRef"));try{if(a&&a!="")return a.split(" ")[0]}catch(b){}return""},getChatSoundAllowed:function(){return da},preventProactiveChat:function(){D&&(clearTimeout(D),F="",W=!1,D=null);SnapABugChat&&(SnapABugChat.setNoProactiveChatCookie(),SnapABugChat.clearProactive())},setCvval:function(a,
b){j[a]=b},getLocale:function(){return x},getDirection:function(){return O},setDirection:function(a){O=a},callCallback:function(a,b,d,c){try{switch(a.toLowerCase()){case "open":na(b);break;case "openproactive":oa(b,d);break;case "close":pa(b,d);break;case "messagesubmit":qa(b,d);break;case "startchat":ra(b,d,c);break;case "chatmessagesent":sa(b);break;case "chatmessagereceived":ta(b,d);break;case "startcallme":ua(b);break;case "agentonline":va(b);break;case "agentcommand":wa(b)}}catch(e){}},initWidget:function(a,
b){c=a;this.injectDialog(b);this.handleChatInProgress()||D||(D=setTimeout("SnapABug.sendGetWidgetConfig(true);",14E3));try{var d=SnapABugChat.getCookie("SnapABugRef");(!d||d=="")&&SnapABugChat.setCookie("SnapABugRef",encodeURIComponent(document.location.href+" "+document.referrer),120)}catch(e){}SnapABugChat.getVisitCookie()!="1"&&(SnapABugChat.setHistoryCookieIncrementVisits(),SnapABugChat.setVisitCookie())},isScreenshotCapable:function(){if(!ja)return!1;try{G==""&&(G=this.getJREVersions());if(G.indexOf("1.5")!=
0&&G.indexOf("1.6")!=0)return!1;var a=navigator.userAgent,a=a.toLowerCase();if(a.indexOf("intel mac os x 10.5")!=-1||a.indexOf("intel mac os x 10_5")!=-1)return!1;if(a.indexOf("intel mac os x 10.7")!=-1||a.indexOf("intel mac os x 10_7")!=-1)return!1;return G!="none"&&G!="undefined"}catch(b){return!1}},getDomain:function(){return Z},getPageChangeNotificationAllowed:function(){return ma},localDev:function(){var a=N.replace(e,"");e="http://localhost:8080";N=e+a},setChatStatus:function(a){i=a},setCountry:function(a){ya=
a},getCountry:function(){return ya},setProactiveChatAutocloseTimeout:function(){I&&clearTimeout(I);I=setTimeout("SnapABug.slideFormOut();",12E4)},clearProactiveChatAutocloseTimeout:function(){I&&(clearTimeout(I),I=null)},handleChatInProgress:function(){if(SnapABugChat){var a=SnapABugChat.getCaseIdCookie();if(a!=null&&a!=""&&a!="closed")return this.continueChat(a),!0}return!1},continueChat:function(a){o==""&&r==""&&(i=!0,o=a,SnapABugChat.restartChat(o,e),this.hideButton())},enableCallMe:function(){if(SnapABug.isUSCanada()||
SnapABug.hasFlash()){J='<div style="'+this.getCSS(void 0,void 0,78,16,"overflow:hidden;cursor:pointer;cursor:hand;")+'"  onClick="return SnapABugChat.populateCallMeForm();"><img style="position:relative;margin:0;border:none;padding:0;" src="'+SnapABug.getStaticBaseURL()+'/wbg/snapabug_callme_en.png" border="0" alt="Call me now" width="72" height="32" onmouseover="this.style.top=\'-16px\';" onmouseout="this.style.top=\'0px\';" /></div>';var a=document.getElementById("SnapABug_CallMe");if(a)a.innerHTML=
J}},disableCallMe:function(){J="";var a=document.getElementById("SnapABug_CallMe");if(a)a.innerHTML=J},injectDialog:function(a){a||document.write('<div id="SnapABug_W"></div><div id="SnapABug_WP"></div><div id="SnapABug_Applet"></div>');a="position:fixed;_position:absolute;display:none;top:0%;_top:expression(eval(document.body.scrollTop));left:0px;width:100%;height:100%;text-align:left;z-index:2147483644;margin:0;padding:0;border-collapse:collapse;border-spacing:0;border:none;list-style:none;text-align:left;font-size:100%;font-weight:normal;outline:none;background-image:url('"+
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SnapABug.getBlankImg()+"');background-repeat:repeat;\"></div>"},positionDragger:function(a,b,d,c){var e=document.getElementById("SnapABug_DB");e.style.left=a+"px";e.style.top=b+"px";e.style.width=d+"px";e.style.height=c+"px"},moveForm:function(a,b){var d=document.getElementById("SnapABug_WP");a<0&&(a=0);a>SnapABug.getWindowWidth()-d.offsetWidth&&(a=SnapABug.getWindowWidth()-d.offsetWidth);b<0&&(b=0);b>SnapABug.getWindowHeight()-d.offsetHeight&&(b=SnapABug.getWindowHeight()-d.offsetHeight);d.style.left=
a+"px";d.style.top=b+"px";SnapABug.formPosX=a;SnapABug.formPosY=b},setupDraggerHandler:function(){try{var a=document.getElementById("SnapABug_WP");document.getElementById("SnapABug_DB").onmousedown=function(a){SnapABug.dragging=!0;document.getElementById&&!document.all?(SnapABug.dragFromX=a.pageX,SnapABug.dragFromY=a.pageY):(a=document.compatMode&&document.compatMode!="BackCompat"?document.documentElement:document.body,SnapABug.dragFromX=event.clientX+a.scrollLeft,SnapABug.dragFromY=event.clientY+
a.scrollTop);return!1};document.onmouseup=function(){SnapABug.dragging=!1};document.onmousemove=function(b){if(SnapABug.dragging){var d=0,m=0;document.getElementById&&!document.all?(d=a.offsetLeft+b.pageX-SnapABug.dragFromX,m=a.offsetTop+b.pageY-SnapABug.dragFromY,SnapABug.dragFromX=b.pageX,SnapABug.dragFromY=b.pageY):(b=document.compatMode&&document.compatMode!="BackCompat"?document.documentElement:document.body,d=a.offsetLeft+event.clientX+b.scrollLeft-SnapABug.dragFromX,m=a.offsetTop+event.clientY+
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break;case "right":document.write('<style type="text/css">body .SnapABug_Button{cursor:pointer;cursor:hand;overflow:hidden;position:fixed;_position:absolute;display:block;top:'+d+";_top:expression(eval(document.body.scrollTop)+"+c+");right:0px;z-index:2147000000;margin:0;padding:0;border-collapse:collapse;border-spacing:0;border:none;outline:none;font-size:0px;line-height:0px;}</style>");break;case "top":document.write('<style type="text/css">body .SnapABug_Button{cursor:pointer;cursor:hand;overflow:hidden;position:fixed;_position:absolute;display:block;top:0px;left:'+
d+";_left:expression(eval(document.body.scrollLeft)+"+c+");z-index:2147000000;margin:0;padding:0;border-collapse:collapse;border-spacing:0;border:none;outline:none;font-size:0px;line-height:0px;}</style>");break;case "bottom":document.write('<style type="text/css">body .SnapABug_Button{cursor:pointer;cursor:hand;overflow:hidden;position:fixed;_position:absolute;display:block;bottom:0px;left:'+d+";_left:expression(eval(document.body.scrollLeft)+"+c+");z-index:2147000000;margin:0;padding:0;border-collapse:collapse;border-spacing:0;border:none;outline:none;font-size:0px;line-height:0px;}</style>")}document.write('<style type="text/css">@media print{body .SnapABug_Button{display:none;}}</style>');
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this.getJREVersions()}catch(a){return"E"}return""},hasFlash:function(){var a=SnapABug.getFlashVersion();if(a!="none"&&a!="")return!0;return!1},getJSVariables:function(){try{B="";for(var a in j)this.setVarVal(a+"="+j[a]);if(A!=""){var b=A.split(",");for(a=0;a<b.length;a++)b[a]!=""&&typeof j[b[a]]=="undefined"&&eval("if(typeof "+b[a]+'== "undefined"){SnapABug.setVarVal("'+b[a]+'=undefined");}else{SnapABug.setVarVal("'+b[a]+'="+'+b[a]+");};")}return B}catch(d){return"E"}},setVarVal:function(a){try{a=
a.replace(/,/g,"&#44;"),B!=""&&(B+=","),B+=a}catch(b){}},getMessage:function(a){switch(SnapABug.getLocale()){case "ar":switch(SnapABug.setDirection("direction:rtl;"),a){case 0:return"\u0644\u0644\u0645\u0633\u0627\u0639\u062f\u0629";case 1:return"\u0639\u0646\u0648\u0627\u0646 \u0627\u0644\u0627\u064a\u0645\u064a\u0644";case 2:return"\u0633\u0624\u0627\u0644\u0643";case 3:return"\u0627\u0636\u0641 \u0644\u0642\u0637\u0629 \u0645\u0646 \u0627\u0644\u0635\u0641\u062d\u0629 \u0627\u0644\u062d\u0627\u0644\u064a\u0629";
case 4:return"\u0627\u0631\u0633\u0644";case 5:return"Send a screen shot of what I am seeing on the web page so that the support team can provide a fast answer.";case 6:return'Preparing for snapshot...<br /><br />Please click "Run" or "Allow" to let our applet send a snapshot of the web page to the support team.';case 7:return"\u0634\u0643\u0631\u0627 \u0644\u0642\u062f \u062a\u0645\u0651 \u0627\u0631\u0633\u0627\u0644 \u0631\u0633\u0627\u0644\u062a\u0643";case 8:return"\u0639\u0630\u0631\u0627, \u0644\u0645 \u064a\u062a\u0645 \u0627\u0631\u0633\u0627\u0644 \u0631\u0633\u0627\u0644\u062a\u0643 \u0628\u0646\u062c\u0627\u062d. \u0646\u062d\u0646 \u0646\u062a\u062d\u0642\u0642 \u0645\u0646 \u0627\u0644\u0645\u0634\u0643\u0644\u0629. \u0627\u0644\u0631\u062c\u0627\u0621 \u0627\u0644\u0645\u062d\u0627\u0648\u0644\u0629 \u0645\u0646 \u062c\u062f\u064a\u062f \u0644\u0627\u062d\u0642\u0627.";
case 9:return"\u062c\u0627\u0631\u064a \u0627\u0644\u0627\u062a\u0651\u0635\u0627\u0644";case 10:return"\u0627\u063a\u0644\u0627\u0642";case 11:return"\u0644\u0642\u062f \u0633\u0628\u0642 \u0627\u0646 \u0631\u0627\u0633\u0644\u062a \u0627\u0644\u0641\u0631\u0639 \u0627\u0644\u0641\u0646\u0651\u064a \u0628\u062e\u0635\u0648\u0635 \u0647\u0630\u0647 \u0627\u0644\u0645\u0634\u0643\u0644\u0629.";case 12:return"\u0631\u0627\u0633\u0644\u0646\u0627 \u0639\u0628\u0631 \u0627\u0644\u0627\u064a\u0645\u064a\u0644";
case 13:return"\u062f\u0631\u062f\u0634 \u0645\u0639\u0646\u0627";case 14:return"\u0623\u0643\u062a\u0628 \u0631\u0633\u0627\u0644\u062a\u0643 \u0647\u0646\u0627";case 15:return"\u0627\u0646\u0627"}case "cs":switch(a){case 0:return"N\u00e1pov\u011bda";case 1:return"V\u00e1\u0161 email:";case 2:return"Popi\u0161te V\u00e1\u0161 probl\u00e9m:";case 3:return"Vlo\u017eit sn\u00edmek obrazovky aktu\u00e1ln\u00ed str\u00e1nky";case 4:return"Odeslat";case 5:return"Odeslat sn\u00edmek toho co pr\u00e1v\u011b vid\u00edm na str\u00e1nk\u00e1ch, aby z\u00e1kaznick\u00fd servis mohl rychle a p\u0159esn\u011b odpov\u011bd\u011bt.";
case 6:return'P\u0159ipravuje se sn\u00edm\u00e1n\u00ed obrazovky...<br/><br/> Pros\u00edm klikn\u011bte na "Spustit" nebo "Umo\u017enit" pro odesl\u00e1n\u00ed sn\u00edmku obrazovky na\u0161emu z\u00e1kaznick\u00e9mu servisu.';case 7:return"D\u011bkujeme,<br /> Va\u0161e zpr\u00e1va byla odesl\u00e1na.";case 8:return"Omlouv\u00e1me se, Va\u0161e zpr\u00e1va nemohla b\u00fdt odesl\u00e1na.<br />V sou\u010dasnosti zji\u0161\u0165ujeme mo\u017en\u00e9 pot\u00ed\u017ee.<br />Pros\u00edme zkuste to pozd\u011bji.";
case 9:return"Nahr\u00e1v\u00e1 se...";case 10:return"Zav\u0159\u00edt";case 11:return"Tento dotaz byl ji\u017e odesl\u00e1n z\u00e1kaznick\u00e9mu servisu.";case 12:return"Napi\u0161te n\u00e1m email";case 13:return"Chatujte s n\u00e1mi";case 14:return"napi\u0161te sem svoji zpr\u00e1vu a ode\u0161lete ji stisknut\u00edm tla\u010d\u00edtka [Enter]...";case 15:return"J\u00e1"}case "da":switch(a){case 0:return"Hj&#230;lp";case 1:return"Din emailadresse:";case 2:return"Hvad kan vi hj\u00e6lpe dig med?";
case 3:return"Vedh&#230;ft et screenshot af siden";case 4:return"Send";case 5:return"Send et screenshot af det jeg ser p&#229; hjemmesiden&#44; s&#229; support teamet hurtigt kan afhj&#230;lpe problemet.";case 6:return"G&#248;r klar til at tage et screenshot...<br /><br />Klik &#34;K&#248;r&#34; eller &#34;Accepter&#34; for at tillade&#44; at der bliver sendt et screenshot til support teamet.";case 7:return"Tak,<br />din besked er sendt.";case 8:return"Beklager&#44; din besked kunne ikke sendes.<br />Vi unders&#248;ger hvorfor&#44; venligst pr&#248;v igen senere.";
case 9:return"Sender...";case 10:return"Luk";case 11:return"You have already submitted this case to the support team.";case 12:return"Send email";case 13:return"Chat med os";case 14:return"Skriv din besked her og tryk p\u00e5 [Enter]";case 15:return"mig"}case "de":switch(a){case 0:return"Hilfe";case 1:return"Ihre E-Mail-Adresse:";case 2:return"Ihre Frage:";case 3:return"Bildschirmaufnahme der Seite hinzuf\u00fcgen";case 4:return"Senden";case 5:return"Durch anklicken senden Sie uns eine Bildschirmaufnahme der Webseite, damit wir Ihnen rascher helfen k\u00f6nnen.";
case 6:return"Vorbereitung der Bildschirmaufnahme...<br />Bitte bewilligen Sie die Sicherheitsabfrage des Java-Applets, um eine Bildschirmaufnahme der Web-Seite f&uuml;r das Support Team zu machen.";case 7:return"Vielen Dank,<br />Ihre Nachricht wurde gesendet.";case 8:return"Leider konnte Ihre Nachricht nicht gesendet werden.<br />Wir untersuchen das Problem.<br />Bitte versuchen Sie es sp&auml;ter erneut.";case 9:return"Hochladen...";case 10:return"Schlie&szlig;en";case 11:return"You have already submitted this case to the support team.";
case 12:return"E-Mail senden";case 13:return"Chat starten";case 14:return"Geben Sie hier eine Nachricht ein und dr\u00fccken Sie [Enter] um fortzufahren...";case 15:return"ich"}case "es":switch(a){case 0:return"Ayuda";case 1:return"Su email:";case 2:return"\u00bfEn qu\u00e9 puedo ayudarte?";case 3:return"Incluir una instant&aacute;nea de esta p&aacute;gina";case 4:return"Enviar";case 5:return"Enviar una instantanea de lo que veo en la p&aacute;gina web para que el equipo de soporte pueda darme una respuesta r&aacute;pida.";
case 6:return'Preparando la captura de pantalla...<br /><br />Rogamos haga click en "Run" o "Allow" para permitir que nuestro applet env&iacute;e una captura de pantalla de este sitio al equipo de soporte.';case 7:return"Gracias,<br />Su mensaje ha sido enviado.";case 8:return"Lo sentimos, su mensaje no ha podido enviarse.<br />Estamos investigando el problema.<br />Por favor, int&eacute;ntelo m&aacute;s tarde.";case 9:return"Carga...";case 10:return"Cerrar";case 11:return"You have already submitted this case to the support team.";
case 12:return"Enviar";case 13:return"Chat en l&iacute;nea";case 14:return"Escriba su mensaje aqu\u00ed y presione [enter] para enviar...";case 15:return"yo"}case "et":switch(a){case 0:return"Abi";case 1:return"Sinu email:";case 2:return"Kirjelda oma probleemi:";case 3:return"Lisa chatile oma ekraanist tehtud pilt";case 4:return"Saada";case 5:return"Saada minu ekraanist tehtud pilt tehnilise toe ekspertidele, et saada kiirem vastus.";case 6:return'Teen ekraanist pilti...<br /><br />Palun vajuta "Run-Jooksuta" v\u00f5i "Allow-Luba" et saaksime n\u00e4ha pilti veebilehest millel hetkel olete.';
case 7:return"Ait\u00e4h,<br />Teie teade on edasi saadetud postituviga.";case 8:return"Kahjuks polnud v\u00f5imalik teadet postituviga edastada.<br />Me uurime hetkel mis juhtus.<br />Palun proovige natukese aja p\u00e4rast uuesti.";case 9:return"Laen \u00fcles...";case 10:return"Sulge";case 11:return"Selline probleem on juba tehnilise toe ekspertidele esitatud.";case 12:return"Kirjuta meile";case 13:return"R\u00e4\u00e4gi meiega";case 14:return"Palun kirjutage oma teade siia ning vajutage [enter] et see edasi saata...";
case 15:return"Mina"}case "fi":switch(a){case 0:return"Palaute";case 1:return"S&#228;hk&#246;postiosoitteesi:";case 2:return"Lis\u00e4\u00e4 kysymyksesi:";case 3:return"Liit&#228; kuvakaappaus t&#228;m&#228;nhetkisest&#228; sivusta";case 4:return"L&#228;het&#228;";case 5:return"L&#228;het&#228; kuvakaappaus n&#228;kym&#228;st&#228;&#44; jotta tukipalvelu voi vastata kysymykseesi nopeammin.";case 6:return"Valmistellaan kuvakaappausta...<br /><br />Ole hyv&#228; ja valitse &#34;Suorita&#34; tai &#34;Hyv&#228;ksy&#34; valtuuttaaksesi ohjelman ottamaan kuvakaappauksen tukipalvelua varten.";
case 7:return"Kiitos&#44;<br />Viestisi on l&#228;hetetty.";case 8:return"Valitettavasti viesti&#228; ei pystytty l&#228;hett&#228;m&#228;&#228;n.&<br />Ongelmaa tutkitaan.<br />Ole hyv&#228; ja yrit&#228; my&#246;hemmin uudelleen.";case 9:return"L&#228;hetet&#228;&#228;n...";case 10:return"Sulje";case 11:return"You have already submitted this case to the support team.";case 12:return"L\u00e4het\u00e4 Email";case 13:return"Avaa Chat";case 14:return"Kirjoita viestisi t\u00e4h\u00e4n ja paina [enter]...";
case 15:return"Min&#228;"}case "fr":switch(a){case 0:return"Aide";case 1:return"Votre email :";case 2:return"Votre question :";case 3:return"Envoyez une copie d'&eacute;cran";case 4:return"Envoyez";case 5:return"Envoie une image de la page courante pour que l'&eacute;quipe de support puisse fournir une r&eacute;ponse rapidement.";case 6:return"Pr&eacute;paration pour la capture d'&eacute;cran...<br />Merci de cliquer sur \"Run\" ou \"Allow\" pour que l'applet puisse envoyer l'image de l'&eacute;cran &agrave; l'&eacute;quipe de support.";
case 7:return"Merci,<br />votre message a &eacute;t&eacute; envoy&eacute;.";case 8:return"D&eacute;sol&eacute;, votre message n'a pas pu &ecirc;tre envoy&eacute;.<br />Nous recherchons la cause du probl&egrave;me.<br />Merci de r&egrave;essayer plus tard.";case 9:return"Envoi en cours...";case 10:return"Fermer";case 11:return"You have already submitted this case to the support team.";case 12:return"Envoyez";case 13:return"Tchattez avec nous";case 14:return"Tapez votre message ici et appuyez sur [Entr\u00e9e] pour envoyer...";
case 15:return"moi"}case "fr_CA":switch(a){case 0:return"Aide";case 1:return"Entrez votre adresse courriel :";case 2:return"Posez votre question :";case 3:return"Envoyez une copie d'&eacute;cran";case 4:return"Envoyez";case 5:return"Envoie une image de la page courante pour que l'&eacute;quipe de support puisse fournir une r&eacute;ponse rapidement.";case 6:return"Pr&eacute;paration pour la capture d'&eacute;cran...<br />Merci de cliquer sur \"Run\" ou \"Allow\" pour que l'applet puisse envoyer l'image de l'&eacute;cran &agrave; l'&eacute;quipe de support.";
case 7:return"Merci,<br />votre message a &eacute;t&eacute; envoy&eacute;.";case 8:return"D&eacute;sol&eacute;, votre message n'a pas pu &ecirc;tre envoy&eacute;.<br />Nous recherchons la cause du probl&egrave;me.<br />Merci de r&egrave;essayer plus tard.";case 9:return"Envoi en cours...";case 10:return"Fermer";case 11:return"You have already submitted this case to the support team.";case 12:return"Envoyez";case 13:return"Clavardez avec nous";case 14:return"Tapez votre message ici et appuyez sur [Entr\u00e9e] pour envoyer...";
case 15:return"moi"}case "hu":switch(a){case 0:return"Seg&iacute;ts&eacute;g";case 1:return"E-mail c&iacute;med:";case 2:return"&Iacute;rd le a k&eacute;rd&eacute;sed:";case 3:return"Mell&eacute;keld az oldal snapshotj&aacute;t";case 4:return"K&uuml;ldd";case 5:return"K&uuml;ldd el az oldal k&eacute;p&eacute;t /screenshot/, hogy k&ouml;nnyebben seg&iacute;thess&uuml;nk.";case 6:return'El&otilde;k&eacute;sz&uuml;let a snapshotra...<br /><br />K&eacute;r&uuml;nk kattints a "Run" vagy "Allow"-ra &eacute;s a rendszer&uuml;nk elk&uuml;ldi azt a supportunknak.';
case 7:return"K&ouml;sz&ouml;nj&uuml;k,<br />az &uuml;zenetet elk&uuml;ldted.";case 8:return"Sajn&aacute;ljuk, az &uuml;zenetet nem tudtuk elk&uuml;ldeni. Megvizsg&aacute;ljuk az ok&aacute;t. K&eacute;r&uuml;nk, pr&oacute;b&aacute;ld meg k&eacute;s&otilde;bb.";case 9:return"Felt&ouml;lt&eacute;s...";case 10:return"Bez&aacute;r&aacute;s";case 11:return"You have already submitted this case to the support team.";case 12:return"K\u00fcldd el";case 13:return"Csetelj vel\u00fcnk";case 14:return"type your message here and press [enter] to send...";
case 15:return"me"}case "it":switch(a){case 0:return"Help";case 1:return"La tua e-mail:";case 2:return"La tua domanda:";case 3:return"Includo uno snapshot della pagina corrente";case 4:return"Invia";case 5:return"Invia una schermata di quello che sto vedendo sulla pagina web in modo che il team di supporto sia in grado di fornire una risposta veloce.";case 6:return"Preparazione per la cattura dello schermo...<br />Si prega di attivare  l'applet Java.";case 7:return"Grazie,<br /> Il tuo messaggio &egrave; stato inviato.";
case 8:return"Mi dispiace, il tuo messaggio non &egrave; stato inviato.<br />Stiamo indagando sulla questione.<br />Si prega di riprovare pi&ugrave; tardi.";case 9:return"Caricamento...";case 10:return"Chiudi";case 11:return"You have already submitted this case to the support team.";case 12:return"Invia email";case 13:return"Chatta con noi";case 14:return"scrivi qui il tuo messaggio e premi [Invio]...";case 15:return"me"}case "is":switch(a){case 0:return"Hj\u00e1lp";case 1:return"Netfangi\u00f0 \u00feitt:";
case 2:return"L\u00fdstu vandam\u00e1linu:";case 3:return"L\u00e1ta skj\u00e1skot af n\u00faverandi s\u00ed\u00f0u fylgja me\u00f0";case 4:return"Senda";case 5:return"Senda skj\u00e1skot af s\u00ed\u00f0unni sem \u00e9g er \u00e1 svo \u00fej\u00f3nustufulltr\u00faar geti a\u00f0sto\u00f0a\u00f0 mig betur.";case 6:return'Undib\u00fd skj\u00e1skot...<br /><br />Vinsamlegast smelltu \u00e1 "Run" e\u00f0a "Allow" svo a\u00f0 forriti\u00f0 geti sent skj\u00e1skot af vefs\u00ed\u00f0unni til \u00fej\u00f3nustufulltr\u00faanna.';
case 7:return"Takk fyrir.<br />Skilabo\u00f0in \u00fe\u00edn hafa veri\u00f0 send.";case 8:return"\u00dev\u00ed mi\u00f0ur var ekki h\u00e6gt a\u00f0 senda skilabo\u00f0in \u00fe\u00edn.<br />Vi\u00f0 munum kanna \u00feetta vandam\u00e1l.<br />Vinsamlegast reyndu aftur s\u00ed\u00f0ar.";case 9:return"Sendi skr\u00e1...";case 10:return"Loka";case 11:return"\u00de\u00fa hefur n\u00fa \u00feegar sent inn \u00feetta m\u00e1l til \u00fej\u00f3nustufulltr\u00faa.";case 12:return"T\u00f6lvup\u00f3st";case 13:return"Spjalla\u00f0u vi\u00f0 okkur";
case 14:return"Getur \u00fe\u00fa slegi\u00f0 inn skilabo\u00f0 og slegi\u00f0 \u00e1 [enter] til a\u00f0 senda...";case 15:return"\u00c9g"}case "iw":switch(SnapABug.setDirection("direction:rtl;"),a){case 0:return"\u05e2\u05d6\u05e8\u05d4";case 1:return'\u05db\u05ea\u05d5\u05d1\u05ea \u05d4\u05d3\u05d5\u05d0"\u05dc \u05e9\u05dc\u05da';case 2:return"\u05ea\u05d9\u05d0\u05d5\u05e8 \u05d4\u05d1\u05e2\u05d9\u05d4";case 3:return"\u05d4\u05d5\u05e1\u05e3 \u05e6\u05d9\u05dc\u05d5\u05dd \u05de\u05e1\u05da \u05e9\u05dc \u05d4\u05d3\u05e3 \u05d4\u05e0\u05d5\u05db\u05d7\u05d9";
case 4:return"\u05e9\u05dc\u05d7";case 5:return"\u05dc\u05ea\u05d2\u05d5\u05d1\u05d4 \u05de\u05d4\u05d9\u05e8\u05d4 \u05e9\u05dc \u05e6\u05d5\u05d5\u05ea \u05d4\u05ea\u05de\u05d9\u05db\u05d4, \u05d4\u05d5\u05e1\u05e3 \u05d1\u05d1\u05e7\u05e9\u05d4 \u05e6\u05d9\u05dc\u05d5\u05dd \u05de\u05e1\u05da \u05e9\u05dc \u05e2\u05de\u05d5\u05d3 \u05d4\u05d0\u05d9\u05e0\u05d8\u05e8\u05e0\u05d8";case 6:return'\u05de\u05ea\u05db\u05d5\u05e0\u05df \u05dc\u05e6\u05d9\u05dc\u05d5\u05dd \u05d4\u05de\u05e1\u05da ...<br /><br />\u05dc\u05d7\u05e5 \u05e2\u05dc "\u05d0\u05e9\u05e8" \u05d0\u05d5 "\u05d4\u05e8\u05e5"  \u05dc\u05e9\u05dc\u05d9\u05d7\u05ea \u05e6\u05d9\u05dc\u05d5\u05dd \u05d4\u05de\u05e1\u05da \u05dc\u05e6\u05d5\u05d5\u05ea \u05d4\u05ea\u05de\u05d9\u05db\u05d4.';
case 7:return"\u05d4\u05d5\u05d3\u05e2\u05ea\u05da \u05e0\u05e9\u05dc\u05d7\u05d4. \u05ea\u05d5\u05d3\u05d4.";case 8:return"\u05de\u05e6\u05d8\u05e2\u05e8\u05d9\u05dd, \u05dc\u05d0 \u05e0\u05d9\u05ea\u05df \u05dc\u05e9\u05dc\u05d5\u05d7 \u05d0\u05ea \u05d4\u05d5\u05d3\u05e2\u05ea\u05da.<br />\u05d0\u05e0\u05d5 \u05d1\u05d5\u05d7\u05e0\u05d9\u05dd \u05d0\u05ea \u05d4\u05e0\u05d5\u05e9\u05d0.<br />\u05d0\u05e0\u05d0 \u05e0\u05e1\u05d5 \u05e9\u05d5\u05d1 \u05d1\u05de\u05d5\u05e2\u05d3 \u05de\u05d0\u05d5\u05d7\u05e8 \u05d9\u05d5\u05ea\u05e8";
case 9:return"\u05d1\u05d8\u05e2\u05d9\u05e0\u05d4 ...";case 10:return"\u05e1\u05d2\u05d5\u05e8";case 11:return"You have already submitted this case to the support team.";case 12:return"\u05e9\u05dc\u05d7 \u05d0\u05d9\u05de\u05d9\u05d9\u05dc";case 13:return"\u05e9\u05d9\u05d7\u05ea \u05e6'\u05d0\u05d8 \u05d0\u05d9\u05ea\u05e0\u05d5";case 14:return"\u05d4\u05e7\u05dc\u05d3 \u05d0\u05ea \u05d4\u05d4\u05d5\u05d3\u05e2\u05d4 \u05e9\u05dc\u05da \u05db\u05d0\u05df \u05d5\u05dc\u05d7\u05e5 [Enter] \u05db\u05d3\u05d9 \u05dc\u05e9\u05dc\u05d5\u05d7...";
case 15:return"\u05d0\u05e0\u05d9"}case "ja":switch(a){case 0:return"\u30d8\u30eb\u30d7";case 1:return"\u3042\u306a\u305f\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9:";case 2:return"\u3054\u8cea\u554f:";case 3:return"\u73fe\u5728\u306e\u30da\u30fc\u30b8\u306e\u30b9\u30ca\u30c3\u30d7\u30b7\u30e7\u30c3\u30c8\u3092\u52a0\u3048\u308b";case 4:return"\u9001\u308b";case 5:return"\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u304c\u8fc5\u901f\u306b\u56de\u7b54\u3067\u304d\u308b\u3088\u3046\u3001\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u3067\u79c1\u304c\u898b\u3066\u3044\u308b\u3082\u306e\u3092\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8\u3067\u9001\u4fe1\u3059\u308b\u3002";
case 6:return'\u30b9\u30ca\u30c3\u30d7\u30b7\u30e7\u30c3\u30c8\u3092\u6e96\u5099\u3057\u3066\u3044\u307e\u3059<br /><br />\u6211\u3005\u306e\u30a2\u30d7\u30ec\u30c3\u30c8\u306b\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u306e\u30b9\u30ca\u30c3\u30d7\u30b7\u30e7\u30c3\u30c8\u3092\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u306b\u9001\u4fe1\u3055\u305b\u308b\u305f\u3081\u306b\u3001"\u5b9f\u884c\u3059\u308b"\u3082\u3057\u304f\u306f"\u8a31\u53ef\u3059\u308b"\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u4e0b\u3055\u3044\u3002';
case 7:return"\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3057\u305f\u3001<br />\u3042\u306a\u305f\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u306f\u9001\u4fe1\u3055\u308c\u307e\u3057\u305f\u3002";case 8:return"\u7533\u3057\u8a33\u3054\u3056\u3044\u307e\u305b\u3093\u3001\u3042\u306a\u305f\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u306f\u9001\u4fe1\u3055\u308c\u307e\u305b\u3093\u3067\u3057\u305f\u3002<br />\u6211\u3005\u306f\u554f\u984c\u3092\u8abf\u67fb\u3057\u3066\u3044\u307e\u3059\u3002<br />\u6642\u9593\u3092\u304a\u3044\u3066\u3082\u3046\u4e00\u5ea6\u9001\u4fe1\u3057\u3066\u4e0b\u3055\u3044\u3002";
case 9:return"\u30a2\u30c3\u30d7\u30ed\u30fc\u30c9...";case 10:return"\u9589\u3058\u308b";case 11:return"You have already submitted this case to the support team.";case 12:return"\u30e1\u30fc\u30eb\u3059\u308b";case 13:return"\u30c1\u30e3\u30c3\u30c8\u3059\u308b";case 14:return"type your message here and press [enter] to send...";case 15:return"\u79c1\u306b"}case "ko":switch(a){case 0:return"\uace0\uac1d \uc9c0\uc6d0";case 1:return"\uc774\uba54\uc77c \uc8fc\uc18c:";case 2:return"\ubb38\uc81c\uc810 \ub610\ub294 \uc758\uacac:";
case 3:return"\ud604\uc7ac \ud398\uc774\uc9c0\ub97c \ucea1\ucc98\ud574 \ucca8\ubd80";case 4:return"\ubcf4\ub0b4\uae30";case 5:return"\uc9c0\uae08 \ubcf4\uace0 \uc788\ub294 \uc6f9\ud398\uc774\uc9c0\ub97c \ucea1\ucc98\ud574 \ubcf4\ub0b4\uba74 \uc9c0\uc6d0\ud300\uc774 \ub354\uc6b1 \ube60\ub974\uace0 \uc815\ud655\ud558\uac8c \ub3c4\uc640\ub4dc\ub9b4 \uc218 \uc788\uc2b5\ub2c8\ub2e4.";case 6:return'\ud654\uba74 \ucea1\ucc98 \uc900\ube44\uc911...<br /><br />"Run"\uc774\ub098 "Allow" \ub4f1\uc744 \ud074\ub9ad\ud574\uc57c \ud654\uba74\uc744 \ucea1\ucc98\ud574\uc11c \uc9c0\uc6d0\ud300\uc5d0\uac8c \ubcf4\ub0bc \uc218 \uc788\uc2b5\ub2c8\ub2e4.';
case 7:return"\uace0\ub9d9\uc2b5\ub2c8\ub2e4.<br />\uc791\uc131\ud55c \ub0b4\uc6a9\uc774 \uc804\uc1a1\ub410\uc2b5\ub2c8\ub2e4.";case 8:return"\uc8c4\uc1a1\ud569\ub2c8\ub2e4\ub9cc, \uc791\uc131\ud55c \ub0b4\uc6a9\uc744 \uc804\uc1a1\ud558\uc9c0 \ubabb\ud588\uc2b5\ub2c8\ub2e4.<br />\uc804\uc1a1\ud558\uc9c0 \ubabb\ud55c \uc6d0\uc778\uc740 \ub0b4\ubd80\uc801\uc73c\ub85c \ub354 \ud655\uc778\ud574\ubcf4\uaca0\uc2b5\ub2c8\ub2e4.<br />\uc7a0\uc2dc \ud6c4\uc5d0 \ub2e4\uc2dc \uc2dc\ub3c4\ud574\uc8fc\uc138\uc694.";
case 9:return"\ud30c\uc77c \uc62c\ub9ac\ub294 \uc911...";case 10:return"\ub2eb\uae30";case 11:return"\uc774\ubbf8 \ud574\ub2f9 \uac74\uc744 \uc9c0\uc6d0\ud300\uc5d0\uac8c \uc804\uc1a1\ud588\uc2b5\ub2c8\ub2e4.";case 12:return"\uc774\uba54\uc77c \ubcf4\ub0b4\uae30";case 13:return"\uc9c0\uc6d0\ud300\uacfc \uba54\uc2e0\uc800";case 14:return"\uc5ec\uae30\uc5d0 \ub300\ud654 \ub0b4\uc6a9\uc744 \uc785\ub825\ud558\uace0 [\uc5d4\ud130]\ud0a4\ub97c \ub204\ub974\uba74 \ub300\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4...";
case 15:return"\ubcf8\uc778"}case "lt":switch(a){case 0:return"Pagalba";case 1:return"J\u016bs\u0173 el. pa\u0161tas:";case 2:return"Apra\u0161ykite savo problem\u0105:";case 3:return"Prid\u0117ti esamo ekrano nuotrauk\u0105";case 4:return"Si\u0173sti";case 5:return"Nusi\u0173sti dabartinio nar\u0161ykl\u0117je matomo vaizdo nuotrauk\u0105, kad IT komanda gal\u0117t\u0173 lengviau ir grei\u010diau identifikuoti problem\u0105.";case 6:return'Ruo\u0161iama ekrano nuotrauka..<br/><br/>Paspauskite "Run" arba "Allow" leisdama m\u016bs\u0173 \u012fskiepiui nusi\u0173sti nar\u0161ykl\u0117s ekrano nuotrauk\u0105 tech. pagalbos komandai.';
case 7:return"D\u0117kojame,<br />J\u016bs\u0173 \u017einut\u0117 buvo i\u0161si\u0173sta.";case 8:return"Atsipra\u0161ome, J\u016bs\u0173 \u017einut\u0117 nebuvo nusi\u0173sta.<br />\u0160iuo metu ie\u0161kome kur gal\u0117jo b\u016bti problema.<br />Pra\u0117jus \u0161iek tiek laiko, pabandykite dar kart\u0105.";case 9:return"Duomenys siun\u010diami...";case 10:return"U\u017everti";case 11:return"J\u016bs jau esate prane\u0161\u0119s apie \u0161i\u0105 problem\u0105.";case 12:return"Para\u0161ykite mums el";
case 13:return"Para\u0161ykite";case 14:return"Kai operatorius bus pasiekiamas - ra\u0161ykite savo \u017einut\u0119 \u010dia ir spauskite [enter], nor\u0117dami j\u0105 i\u0161si\u0173sti...";case 15:return"man"}case "nb":switch(a){case 0:return"Hjelp";case 1:return"Din epostadresse:";case 2:return"Ditt sp\u00f8rsm\u00e5l:";case 3:return"Legg ved et skjermbilde av denne siden";case 4:return"Send inn";case 5:return"Legg ved et skjermbilde av det jeg ser p&#229; websiden, slik at de som skal yte brukerst&#248;tte kan gi raskere og bedre svar.";
case 6:return'Forbereder skjermbilde...<br /><br />Om du f&#229;r sp&#248;rsm&#229;l om &#229; tillate at programmet kj&#248;rer, er det viktig at du trykker "Tillat", "Kj&#248;r" eller lignende positivt svar.';case 7:return"Takk,<br />Meldingen din har blitt sendt.";case 8:return"Beklager, men meldingen kunne ikke sendes.<br />Vi fors&#248;ker &#229; rette feilen.<br />V&#230;r vennlig &#229; fors&#248;k igjen senere.";case 9:return"Laster opp...";case 10:return"Lukk";case 11:return"You have already submitted this case to the support team.";
case 12:return"Send inn";case 13:return"Chat med oss";case 14:return"Skriv din melding her og trykk [Enter]...";case 15:return"jeg"}case "nl":switch(a){case 0:return"Help";case 1:return"Uw e-mailadres:";case 2:return"Uw vraag:";case 3:return"Voeg een screenshot van de pagina toe";case 4:return"Verzenden";case 5:return"Verstuur een screenshot van de webpagina zodat het support team u snel kan helpen.";case 6:return'Screenshot wordt voorbereid\u2026<br /><br />Kies a.u.b. "Run" of "Allow" zodat een screenshot kan worden verzonden naar het support team.';
case 7:return"Bedankt,<br />Uw bericht is verzonden.";case 8:return"Excuses, uw bericht kon niet verzonden worden.<br />Wij zullen het probleem onderzoeken.<br />Probeert u het later nog eens.";case 9:return"Bezig met versturen...";case 10:return"Sluiten";case 11:return"You have already submitted this case to the support team.";case 12:return"Email ons";case 13:return"Chat met ons";case 14:return"Typ hier uw bericht en druk op [enter] om het te verzenden\u2026";case 15:return"ik"}case "nn":switch(a){case 0:return"Hjelp";
case 1:return"Di e-postadresse:";case 2:return"Ditt sp\u00f8rsm\u00e5l:";case 3:return"Legg ved eit skjermbilete av denne sida";case 4:return"Send inn";case 5:return"Legg ved eit skjermbilete av det eg ser p\u00e5 websida, slik at dei som skal yte brukarst\u00f8tte kan gje raskare og betre svar.";case 6:return'F\u00f8rebur skjermbilete...<br /><br />Om du f\u00e5r sp\u00f8rsm\u00e5l om \u00e5 tillate atprogrammet k\u00f8yrer, er det viktig at du trykker "Tillat", "K\u00f8yr" ellerlignande positivt svar.';
case 7:return"Takk,<br />Meldinga di har blitt sendt.";case 8:return"Beklager, men meldingen kunne ikkje sendast.<br />Vi fors\u00f8ker \u00e5 rettefeilen.<br />V\u00e6r venleg \u00e5 fors\u00f8ke igjen seinare.";case 9:return"Lastar opp...";case 10:return"Lat att";case 11:return"You have already submitted this case to the support team.";case 12:return"Send oss ein e-post";case 13:return"Chat med oss";case 14:return"Skriv di melding her og trykk [Enter]...";case 15:return"Eg"}case "pl":switch(a){case 0:return"Pomoc";
case 1:return"Adres email:";case 2:return"Tre\u015b\u0107 pytania:";case 3:return"Za\u0142\u0105cz zrzut ekranu bie\u017c\u0105cej strony";case 4:return"Wy\u015blij";case 5:return"Prosz\u0119 wys\u0142a\u0107 zrzut ekranu bie\u017c\u0105cej strony, aby otrzyma\u0107 jak najszybsz\u0105 odpowied\u017a.";case 6:return"Przygotowanie do zrobienia zrzutu ekranu...<br /><br />Aplikacja Java przetwarza tre\u015b\u0107 wiadomo\u015bci.";case 7:return"Dzi\u0119kujemy,<br />Wiadomo\u015b\u0107 zosta\u0142a wys\u0142ana.";
case 8:return"Przepraszamy, wiadomo\u015b\u0107 nie zosta\u0142a wys\u0142ana.<br />Nasz zesp\u00f3\u0142 analizuje przyczyn\u0119 problemu.<br />Prosz\u0119 spr\u00f3bowa\u0107 ponownie p\u00f3\u017aniej.";case 9:return"\u0141adowanie...";case 10:return"Zamknij";case 11:return"Ju\u017c wys\u0142a\u0142e\u015b to zg\u0142oszenie do wsparcia.";case 12:return"Wy\u015blij email";case 13:return"Wejd\u017a na chat";case 14:return"Prosz\u0119 wpisa\u0107 tre\u015b\u0107 pytania i wcisn\u0105\u0107 enter.";
case 15:return"Ja"}case "pt":switch(a){case 0:return"Ajuda";case 1:return"Seu e-mail:";case 2:return"Seu coment&aacute;rio:";case 3:return"Inclua uma captura de tela da p&aacute;gina atual";case 4:return"Envie";case 5:return"Envie a captura de tela daquilo que eu estou vendo na p&aacute;gina da web para que o time de suporte possa fornecer uma resposta r&aacute;pida.";case 6:return'Por favor, clique "Run" ou "Allow" para permitir nosso applet enviar uma captura de tela da p&aacute;gina da web para o time de suporte.';
case 7:return"Obrigado,<br />sua mensagem foi enviada.";case 8:return"Desculpe, sua mensagem n&atilde;o pode ser enviada. N&oacute;s estamos investigando o problema. Por favor, tente novamente mais tarde.";case 9:return"Carregando...";case 10:return"Feche";case 11:return"You have already submitted this case to the support team.";case 12:return"Envie-nos";case 13:return"Converse conosco";case 14:return"digite sua mensagem aqui e tecle [enter] para enviar...";case 15:return"eu"}case "ro":switch(a){case 0:return"Ajutor";
case 1:return"Email-ul dvs:";case 2:return"Descrie\u021bi problema dvs:";case 3:return"Include\u021bi o captur\u0103 a paginii curente";case 4:return"Trimte";case 5:return"Trimite\u021bi o captur\u0103 a ceea ce vede\u021bi pe pagina web pentru ca echipa tehnic\u0103 s\u0103 v\u0103 poat\u0103 r\u0103spunde c\u00e2t mai rapid.";case 6:return'Preg\u0103tire pentru captur\u0103... <br /><br />V\u0103 rug\u0103m ap\u0103sa\u021bi "Run" sau "Allow" pentru a l\u0103sa modulul s\u0103 trimit\u0103 o captur\u0103 a paginii c\u0103tre echipa tehnic\u0103.';
case 7:return"Mul\u021bumim,<br />Mesajul dumneavoastr\u0103 a fost trimis.";case 8:return"Scuze, mesajul dumneavoastr\u0103 nu a fost trimis.<br />Acum investig\u0103m problema.<br />V\u0103 rug\u0103m re\u00eencerca\u021bi mai t\u00e2rziu.";case 9:return"Se \u00eencarc\u0103...";case 10:return"\u00cenchide";case 11:return"You have already submitted this case to the support team.";case 12:return"email";case 13:return"Converseaz\u0103 prin chat";case 14:return"scrie\u021bi mesajul dumneavoastr\u0103 aici \u0219i ap\u0103sa\u021bi [enter] pentru a-l trimite...";
case 15:return"Eu"}case "ru":switch(a){case 0:return"\u041f\u043e\u043c\u043e\u0449\u044c";case 1:return"\u0412\u0430\u0448 email:";case 2:return"\u0412\u0430\u0448 \u0437\u0430\u043f\u0440\u043e\u0441:";case 3:return"\u0414\u043e\u0431\u0430\u0432\u0438\u0442\u044c \u0441\u043d\u0438\u043c\u043e\u043a \u044d\u043a\u0440\u0430\u043d\u0430 \u0442\u0435\u043a\u0443\u0449\u0435\u0439 \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u044b";case 4:return"\u041e\u0442\u043f\u0440\u0430\u0432\u0438\u0442\u044c";
case 5:return"\u041e\u0442\u043f\u0440\u0430\u0432\u0438\u0442\u044c \u0441\u043d\u0438\u043c\u043e\u043a \u044d\u043a\u0440\u0430\u043d\u0430 (\u0442\u043e\u0433\u043e \u0447\u0442\u043e \u044f \u0432\u0438\u0436\u0443 \u043d\u0430 \u0432\u0435\u0431-\u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0435), \u0447\u0442\u043e\u0431\u044b \u0441\u043b\u0443\u0436\u0431\u0430 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u0441\u043c\u043e\u0433\u043b\u0430 \u0431\u044b\u0441\u0442\u0440\u043e \u043e\u0442\u0432\u0435\u0442\u0438\u0442\u044c.";
case 6:return"\u041f\u043e\u0434\u0433\u043e\u0442\u043e\u0432\u043a\u0430 \u043a \u0441\u043d\u044f\u0442\u0438\u044e \u0441\u043d\u0438\u043c\u043a\u0430 \u044d\u043a\u0440\u0430\u043d\u0430<br />\u041f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430 \u0440\u0430\u0437\u0440\u0435\u0448\u0438\u0442\u0435 Java-\u0430\u043f\u043f\u043b\u0435\u0442\u0443 \u0441\u0434\u0435\u043b\u0430\u0442\u044c \u044d\u0442\u043e \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0435.";case 7:return"\u0421\u043f\u0430\u0441\u0438\u0431\u043e,<br />\u0412\u0430\u0448\u0435 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0435 \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u043e.";
case 8:return"\u041a \u0441\u043e\u0436\u0430\u043b\u0435\u043d\u0438\u044e, \u0412\u0430\u0448\u0435 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0435 \u043d\u0435 \u043c\u043e\u0436\u0435\u0442 \u0431\u044b\u0442\u044c \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u043e.<br />\u041c\u044b \u0440\u0430\u0437\u0431\u0438\u0440\u0430\u0435\u043c\u0441\u044f \u0441 \u0432\u043e\u0437\u043d\u0438\u043a\u0448\u0435\u0439 \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u043e\u0439.<br />\u041f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430, \u043f\u043e\u0432\u0442\u043e\u0440\u0438\u0442\u0435 \u043f\u043e\u043f\u044b\u0442\u043a\u0443 \u043f\u043e\u0437\u0436\u0435.";
case 9:return"\u0418\u0434\u0435\u0442 \u0437\u0430\u0433\u0440\u0443\u0437\u043a\u0430...";case 10:return"\u0417\u0430\u043a\u0440\u044b\u0442\u044c";case 11:return"You have already submitted this case to the support team.";case 12:return"\u041e\u0442\u043f\u0440\u0430\u0432\u0438\u0442\u044c";case 13:return"\u0427\u0430\u0442 \u0441\u043e \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0441\u0442\u043e\u043c";case 14:return"\u043d\u0430\u043f\u0438\u0448\u0438\u0442\u0435 \u0437\u0434\u0435\u0441\u044c \u0447\u0442\u043e-\u043d\u0438\u0431\u0443\u0434\u044c \u0438 \u043d\u0430\u0436\u043c\u0438\u0442\u0435 [enter] (\u043f\u0435\u0440\u0435\u0432\u043e\u0434 \u0441\u0442\u0440\u043e\u043a\u0438)...";
case 15:return"\u042f"}case "sk":switch(a){case 0:return"Pomoc";case 1:return"V&#225;&#353; email:";case 2:return"Pop&#237;&#353;te Va&#353;u ot&#225;zku:";case 3:return"Pripoji&#357; snapshot aktu&#225;lnej str&#225;nky";case 4:return"Po&#353;li";case 5:return"Po&#353;li fotku toho &#269;o vid&#237;m na str&#225;nke aby mohla na&#353;a podpora poskytn&#250;&#357; r&#253;chlu odpove&#271;.";case 6:return"Pripravujeme fotku...<br/><br/>Pros&#237;me umo&#382;nite appletu n&#225;m posla&#357; fotku aktu&#225;lnej web str&#225;nky.";
case 7:return"&#270;akujeme V&#225;m!<br/>Va&#353;a spr&#225;va bola poslan&#225;.";case 8:return"Prep&#225;&#269;te, Va&#353;a spr&#225;va nebola poslan&#225;.<br/>Rie&#353;ime vyskytnut&#253; probl&#233;m.<br/>Pros&#237;me pok&#250;ste sa nesk&#244;r znova.";case 9:return"Nahr&#225;va sa...";case 10:return"Zatvori&#357;";case 11:return"You have already submitted this case to the support team.";case 12:return"Po\u0161li email";case 13:return"Chatuj s nami";case 14:return"Nap\u00ed\u0161te svoj dotaz a stla\u010dte [Enter]...";
case 15:return"ja"}case "sv":switch(a){case 0:return"Hj\u00e4lp";case 1:return"Din emailadress:";case 2:return"Beskriv ditt problem:";case 3:return"Bifoga sk&auml;rmdump av aktuell webbsida";case 4:return"Skicka";case 5:return"Skicka en sk&auml;rmdump av det jag ser p&aring; webbsidan s&aring; att supportteamet l&auml;ttare kan ge ett snabbt svar.";case 6:return'F&ouml;rbereder en sk&auml;rmdump...<br /><br />V&auml;nligen klicka p&aring; "K&ouml;r" alternativt "Till&aring;t" s&aring; att v&aring;r applet ta en sk&auml;rmdump och skicka den till supportteamet.';
case 7:return"Tack s&aring; mycket,<br />ditt meddelande har skickats.";case 8:return"Tyv&auml;rr, ditt meddelande gick inte att skicka.<br />Vi unders&ouml;ker problemet.<br />V&auml;nligen f&ouml;rs&ouml;k igen vid ett senare tillf&auml;lle.";case 9:return"Laddar upp...";case 10:return"St&auml;ng";case 11:return"You have already submitted this case to the support team.";case 12:return"Skicka ett email";case 13:return"Chatta med oss";case 14:return"Fyll i ditt meddelande h\u00e4r och tryck p\u00e5 [enter] f\u00f6r att skicka...";
case 15:return"Mig"}case "tr":switch(a){case 0:return"Yard&#305;m";case 1:return"E-posta Adresiniz:";case 2:return"Sorununuzun detaylar&#305;n&#305; yaz&#305;n:";case 3:return"&#350;u an bulundu&#287;um sayfan&#305;n g&#246;r&#252;n&#252;m&#252;n&#252; de ekle";case 4:return"G&#246;nder";case 5:return"&#350;u anda siz ne g&#246;r&#252;yorsan&#305;z ekranda destek eleman&#305;n&#305;n da ayn&#305; g&#246;r&#252;nt&#252;y&#252; g&#246;rebilmesi ve size daha h&#305;zl&#305; geri d&#246;nmesini sa&#287;lar.";
case 6:return'Ekran g\u00f6r\u00fcn\u00fcm\u00fc haz&#305;rlan&#305;yor...<br /><br />L\u00fctfen "\u00c7al&#305;&#351;t&#305;r" veya "&#304;zin Ver" tu&#351;lar&#305;ndan birine bas&#305;n b\u00f6ylece yaz&#305;l&#305;m&#305;m&#305;z ekran g\u00f6r\u00fcnt\u00fcs\u00fcn\u00fc al&#305;p destek personeline g\u00f6nderebilecek.';case 7:return"Te&#351;ekk&#252;r ederiz,<br />Mesaj&#305;n&#305;z g&#246;nderildi.";case 8:return"&#214;z&#252;r dileriz fakat mesaj&amp;#305;n&amp;#305;z g&#246;nderilemedi.<br />&amp;#350;u anda bu konu ile ilgili hata g&#246;nderildi inceliyoruz<br />L&#252;tfen daha sonra tekrar deneyiniz.";
case 9:return"Y&#252;kleniyor...";case 10:return"Kapat";case 11:return"You have already submitted this case to the support team.";case 12:return"&#304;leti&#351;im";case 13:return"Bizimle Chat Yap&#305;n";case 14:return"mesajinizi yazin ve [enter] tusuna basin...";case 15:return"ben"}case "zh":switch(a){case 0:return"\u5e2e\u52a9";case 1:return"\u60a8\u7684\u7535\u5b50\u90ae\u4ef6";case 2:return"\u63cf\u8ff0\u60a8\u7684\u95ee\u9898\uff1a";case 3:return"\u5305\u62ec\u5bf9\u5f53\u524d\u7f51\u9875\u7684\u5feb\u7167";
case 4:return"\u53d1\u9001";case 5:return"\u0017\u5bc4\u4e86\u4ec0\u4e48\uff0c\u6211\u770b\u5230\u5728\u7f51\u9875\u4e0a\uff0c\u8ba9\u652f\u6301\u5c0f\u7ec4\u53ef\u4ee5\u63d0\u4f9b\u5feb\u901f\u7684\u7b54\u6848\u5c4f\u5e55\u5feb\u7167";case 6:return"\u51c6\u5907\u5c4f\u5e55\u6355\u83b7...<br />\u8bf7\u76f8\u4fe1Java\u5c0f\u7a0b\u5e8f";case 7:return"\u8c22\u8c22\u60a8<br />\u60a8\u7684\u90ae\u4ef6\u5df2\u53d1\u9001";case 8:return"\u5bf9\u4e0d\u8d77\uff0c\u60a8\u7684\u90ae\u4ef6\u65e0\u6cd5\u53d1\u9001<br />\u6211\u4eec\u6b63\u5728\u8c03\u67e5\u8fd9\u4e2a\u95ee\u9898<br />\u8bf7\u7a0d\u540e\u518d\u8bd5";
case 9:return"\u4e0a\u4f20...";case 10:return"\u5173\u95ed";case 11:return"You have already submitted this case to the support team.";case 12:return"\u90ae\u4ef6\u8054\u7cfb";case 13:return"\u5728\u7ebf\u804a\u5929";case 14:return"\u5728\u8fd9\u91cc\u8f93\u5165\u540e\u6309\u56de\u8f66\u952e\u53d1\u9001";case 15:return"me"}case "zh_TW":switch(a){case 0:return"\u6392\u89e3\u7591\u96e3";case 1:return"\u4f60\u7684\u96fb\u90f5\u5730\u5740\uff1a";case 2:return"\u4f60\u7684\u554f\u984c\uff1a";case 3:return"Include a snapshot of the current page";
case 4:return"\u50b3\u9001";case 5:return"Send a screen shot of what I am seeing on the web page so that the support team can provide a fast answer.";case 6:return'Preparing for snapshot...<br /><br />Please click "Run" or "Allow" to let our applet send a snapshot of the web page to the support team.';case 7:return"\u8b1d\u8b1d\u3002<br />\u4f60\u7684\u8a0a\u606f\u5df2\u9001\u51fa";case 8:return"\u5c0d\u4e0d\u8d77\uff0c\u4f60\u7684\u8a0a\u606f\u50b3\u9001\u767c\u751f\u932f\u8aa4\u3002<br />\u6211\u5011\u6b63\u5728\u8abf\u67e5\u4e2d,<br />\u8acb\u7a0d\u5f8c\u518d\u8a66\u3002";
case 9:return"\u4e0a\u50b3\u4e2d\u2026...";case 10:return"\u95dc\u9589";case 11:return"\u4f60\u7684\u500b\u6848\u5df2\u7d93\u63d0\u4ea4\u5230\u652f\u63f4\u5c0f\u7d44";case 12:return"\u4ee5\u96fb\u90f5\u806f\u7d61\u6211\u5011";case 13:return"\u804a\u5929\u5c0d\u8a71";case 14:return"\u5728\u8fd9\u91cc\u8f93\u5165\u540e\u6309\u56de\u8f66\u952e\u53d1\u9001";case 15:return"\u6211"}default:switch(a){case 0:return"Help";case 1:return"Your email:";case 2:return"Your question:";case 3:return"Include a snapshot of the current page";
case 4:return"Send";case 5:return"Send a screen shot of what I am seeing on the web page so that the support team can provide a fast answer.";case 6:return'Preparing for snapshot...<br /><br />Please click "Run" or "Allow" to let our applet send a snapshot of the web page to the support team.';case 7:return"Thank you,<br />Your message has been sent.";case 8:return"Sorry, your message couldn't be sent.<br />We are investigating the issue.<br />Please try again later.";case 9:return"Uploading...";
case 10:return"Close";case 11:return"You have already submitted this case to the support team.";case 12:return"Email us";case 13:return"Chat with us";case 14:return"type your message here and press [enter] to send...";case 15:return"me"}}return"Message not found. msgId: "+a}}}(),SnapABugChat=function(){var e="",f="",l=null,g=0,i="agent",c="",r="",o="",w=!1,A=!1,n="",q="",t=!0,u="",v="",z="",C=0,k=SnapABug.getStaticBaseURL()+"/wbg/milpix_chat_form.png",B=SnapABug.getStaticBaseURL()+"/wbg/snapengage_chat_form.png",
j=document.title,x="",y=null;return{startChat:function(b,d){this.initChat(b,d);this.sendChatAction()},restartChat:function(b,d){t=!1;this.initChat(b,d);SnapABug.getPageChangeNotificationAllowed()?this.sendChatMessage(7,window.location.href):this.sendChatMessage(7,"");this.setReadOnly(!1);this.startPolling()},preloadChatFormImg:function(){(new Image).src=k},proactive:function(b,d,k,j){f=SnapABug.getBaseURL();c=j;e==""&&(i=k,x=b!=" "?b.substr(0,6)=="/info "?b.substr(6):this.createTranscriptLine(k,b):
" ",this.showFormChat(),SnapABug.slideFormIn(),d&&this.newMessageNotification(),this.setReadOnly(!1),k!=""&&SnapABug.callCallback("OpenProactive",k,b),SnapABug.setProactiveChatAutocloseTimeout())},chatStarting:function(){document.getElementById("SnapABug_CL")||(f=SnapABug.getBaseURL(),this.showFormChat(),this.setReadOnly(!0))},initChat:function(b,d){e=b;f=d;C=g=0;i="agent";A=w=!1;y={};var c=document.SnapABug_Form;q=c&&c.chat?c.chat.value:"";n==""&&x!=""&&(n=x);x="";SnapABug.disableCallMe();this.setChatViewCookie();
this.showFormChat()},setCustomIntroMsg:function(b){u=b},reInit:function(){o=n=r=c="";this.setReadOnly(!0)},isProactive:function(){return x!=""},clearProactive:function(){x=""},sendChatAction:function(){var b="ci="+encodeURIComponent(SnapABug.getDbCaseId());SnapABug.proactiveAgentNumber&&(b+="&a="+SnapABug.proactiveAgentNumber);SnapABug.rpc(f+"/snapabug/ServiceChatAction?"+b,3,!0)},callbackChatAction:function(){this.setReadOnly(!1);this.startPolling();SnapABug.getCallMePhone()!=""&&(SnapABug.sendClickToCall(SnapABug.getCallMePhone(),
2),SnapABug.setCallMePhone(""))},soundNotificationDiv:function(){if(SnapABug.hasFlash())return'<div style="width:0px;height:0px;font-size:0px;margin:0;padding:0;background-color:transparent;"><object id="SnapABug_SndO" width="0" height="0" style="width:0px;height:0px;font-size:0px;margin:0;padding:0;background-color:transparent;"><param name="movie" value="'+f+'/sounds/chatmsg.swf"></param><param name="loop" value="false"></param><param name="play" value="false"></param><param name="WMode" value="Window"></param><param name="Scale" value="ShowAll"></param><embed id="SnapABug_SndE" name="SnapABug_SndE" src="'+
f+'/sounds/chatmsg.swf" type="application/x-shockwave-flash" swliveconnect="true" width="0" height="0" loop="false" play="false" wmode="window" scale="ShowAll" style="width:0px;height:0px;font-size:0px;margin:0;padding:0;background-color:transparent;"></embed></object></div>';SnapABug.allowChatSound(!1);return""},populateChatForm:function(){var b='<div style="left:0;top:0;z-index:1;"><img src="'+k+'" style="'+SnapABug.getCSS(0,0,341,356)+'" galleryimg="no" width="341" height="356" /></div><div id="SnapABug_CL" style="'+
SnapABug.getCSS(48,27,255,218,"background:none;font-family:arial,sans-serif;font-size:12px;font-weight:normal;color:black;","overflow:auto;")+'"></div><form name="SnapABug_Form" accept-charset="UTF-8" action="#" onsubmit="return SnapABugChat.submitChat();"><textarea style="'+SnapABug.getCSS(48,267,260,44,"font-family:arial,sans-serif;font-size:12px;font-weight:normal;color:black;","vertical-align:top;resize:none;background-image:url('"+SnapABug.getBlankImg()+"');background-repeat:repeat;")+'" type="text" name="chat" onkeydown="return SnapABugChat.keyDownHandler(event);" onclick="return SnapABugChat.keyDownHandler(event);"></textarea></form><div style="'+
SnapABug.getCSS(314,0,23,23,"cursor:pointer;")+'" onclick="SnapABug.closeForm();" title="'+SnapABug.getMessage(10)+'"><img style="margin:0;border:none;padding:0;" src="'+SnapABug.getBlankImg()+'" width="23" height="23" alt="'+SnapABug.getMessage(10)+'" /></div>'+this.soundNotificationDiv();SnapABug.isBranded()&&(b+='<div style="'+SnapABug.getCSS(172,316,138,16)+'"><a href="'+SnapABug.getSnapABugSiteUrl()+'" target="_blank" style="text-indent:0px;border:none"><img style="margin:0;border:none;padding:0;" src="'+
SnapABug.getStaticBaseURL()+'/wbg/logo_chat.png" border="0" alt="powered by SnapABug" width="138" height="16" /></a></div>');b+='<div id="SnapABug_CallMe" style="'+SnapABug.getCSS(42,315,78,16)+'">'+SnapABug.getCallMeButton()+"</div>";document.getElementById("SnapABug_P").innerHTML=b;SnapABug.positionDragger(0,0,310,25);SnapABug.showForm(!1,341,356,22,12,304,322)},populateCallMeForm:function(b,d){var c='<div style="left:0;top:0;z-index:1;"><img src="'+B+'" style="'+SnapABug.getCSS(0,0,350,370)+'" galleryimg="no" width="350" height="370" /></div><div style="'+
SnapABug.getCSS(36,37,266,290,"z-index:2;background-color:white;font-family:arial,sans-serif;font-size:12px;font-weight:normal;color:black;overflow:hidden;border:1px solid #8e8e8e;text-align:center;")+'"><div id="SnapABug_CM" style="position:relative;text-align:center;">';!b&&SnapABug.hasFlash()&&e?(c+='<div id="SnapABug_CMW" onclick="SnapABugChat.submitFormCallMe(true, true)" onmouseover="this.style.backgroundColor=\'#75A7fE\';" onmouseout="this.style.backgroundColor=\'#A1A1A3\';" style="width:200px;margin:20px auto;padding:10px 0px;border-radius:10px;-moz-border-radius:10px;-webkit-border-radius:10px;background-color:#A1A1A3;cursor:pointer;"><img style="margin:0;border:none;padding:0;" src="'+
SnapABug.getStaticBaseURL()+'/wbg/callme_web.png" border="0" width="96" height="32" /><div style="margin-top:3px;font-family:arial,sans-serif;font-size:12px;font-weight:normal;color:white;font-weight:bold;">Call from my computer</div></div>',SnapABug.isUSCanada()&&(c+='<div id="SnapABug_CMP" onclick="SnapABugChat.populateCallMeForm(true);" onmouseover="this.style.backgroundColor=\'#75A7fE\';" onmouseout="this.style.backgroundColor=\'#A1A1A3\';" style="width:200px;margin:20px auto;padding:10px 0px;border-radius:10px;-moz-border-radius:10px;-webkit-border-radius:10px;background-color:#A1A1A3;cursor:pointer;"><img style="margin:0;border:none;padding:0;" src="'+
SnapABug.getStaticBaseURL()+'/wbg/callme_phone.png" border="0" width="96" height="32" /><div style="margin-top:3px;font-family:arial,sans-serif;font-size:12px;font-weight:normal;color:white;font-weight:bold;">Call me on my phone</div></div>')):(d||(d=""),c+='<div id="SnapABug_CMPFORM" style="width:200px;margin:20px auto;padding:10px 0px;border-radius:10px;-moz-border-radius:10px;-webkit-border-radius:10px;background-color:white;"><img style="margin:0;border:none;padding:0;" src="'+SnapABug.getStaticBaseURL()+
'/wbg/callme_phone.png" border="0" width="96" height="32" /><div style="font-family:arial,sans-serif;font-size:12px;font-weight:normal;color:white;">Call me on my phone</div><div id="SnapABug_phone" style="margin-top:6px;font-family:lucida grande,Helvetica Neue,Helvetica,Arial,sans-serif;font-size:12px;font-weight:default;color:grey;">Enter your phone number</div><form name="SnapABug_Form" id="SnapABug_Form" accept-charset="UTF-8" style="margin:0px;" action="#"><input style="margin-top:6px;font-family:lucida grande,Helvetica Neue,Helvetica,Arial,sans-serif;font-size:13px;color:black;'+
(d?"border-color:red;":"")+'" type="text" id="phonenumber" name="phonenumber" value="'+d+'" size="16"/><br /><span id="SnapABug_CallMeSubmit"><input onclick="return SnapABugChat.submitFormCallMe(true);" style="width:auto;height:28px;margin:0;margin-top:6px;padding:3px 5px 3px 5px;font-size:12px;font-family:lucida grande,Helvetica Neue,Helvetica,Arial,sans-serif;cursor:pointer;font-weight:bold;" type="submit" value="Call Me Now" /></span></form><div id="SnapABug_phone" style="margin-top:4px;font-family:lucida grande,Helvetica Neue,Helvetica,Arial,sans-serif;font-size:12px;font-weight:default;color:grey;">(US and Canada only)</div></div>');
n&&(c+='<div onclick="return SnapABugChat.submitFormCallMe(false);" style="color:grey;width:200px;height:28px;margin:20px auto;padding:10px 0px;font-size:12px;font-family:lucida grande,Helvetica Neue,Helvetica,Arial,sans-serif;text-align:left;cursor:pointer;">Return to chat</div>');c+='</div></div><div style="'+SnapABug.getCSS(311,15,23,23,"cursor:pointer;")+'" onclick="SnapABugChat.submitFormCallMe(false);" title="'+SnapABug.getMessage(10)+'"><img style="margin:0;border:none;padding:0;" src="'+SnapABug.getBlankImg()+
'" width="23" height="23" alt="'+SnapABug.getMessage(10)+'" /></div>'+this.soundNotificationDiv();SnapABug.isBranded()&&(c+='<div style="'+SnapABug.getCSS(305,128,16,138)+'"><a href="'+SnapABug.getSnapABugSiteUrl()+'" target="_blank" style="text-indent:0px;border:none"><img style="margin:0;border:none;padding:0;" src="'+SnapABug.getStaticBaseURL()+'/wbg/logo_chat_vertical.png" border="0" alt="powered by SnapEngage" width="16" height="138" /></a></div>');document.getElementById("SnapABug_P").innerHTML=
c;SnapABug.positionDragger(25,16,282,21);SnapABug.showForm(!1,350,370,19,18,304,331);c=document.getElementById("SnapABug_CM");c.style.top=Math.round((290-c.offsetHeight)/2)+"px"},submitFormCallMe:function(b,d){if(b)if(SnapABug.disableCallMe(),d)window.open(SnapABug.getBaseURL()+"/voice/webphone.jsp?c="+SnapABug.getCaseId(),"webphone","left=20,top=20,width=310,height=260,toolbar=0,location=0,directories=0,status=0,menubar=0,scrollbars=0,resizable=1"),e?SnapABugChat.formCallMeDone():SnapABug.hideOverlay(!1);
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YAHOO.register("yahoo",YAHOO,{version:"2.8.2r1",build:"7"});
YAHOO.util.Get=function(){var e={},f=0,l=0,g=!1,i=YAHOO.env.ua,c=YAHOO.lang,r=function(c,e,g){var c=(g||window).document.createElement(c),f;for(f in e)e[f]&&YAHOO.lang.hasOwnProperty(e,f)&&c.setAttribute(f,e[f]);return c},o=function(e,g,f){e={id:"yui__dyn_"+l++,type:"text/javascript",src:e};f&&c.augmentObject(e,f);return r("script",e,g)},w=function(c,e){return{tId:c.tId,win:c.win,data:c.data,nodes:c.nodes,msg:e,purge:function(){v(this.tId)}}},A=function(k,g){var f=e[g];(f=c.isString(k)?f.win.document.getElementById(k):
k)||n(g,"target node not found: "+k);return f},n=function(c,g){var f=e[c];f.onFailure&&f.onFailure.call(f.scope||f.win,w(f,g))},q=function(c){var f=e[c];f.finished=!0;f.aborted?n(c,"transaction "+c+" was aborted"):f.onSuccess&&f.onSuccess.call(f.scope||f.win,w(f))},t=function(c){c=e[c];c.onTimeout&&c.onTimeout.call(c.scope||c,w(c))},u=function(f,g){var j=e[f];j.timer&&j.timer.cancel();if(j.aborted)n(f,"transaction "+f+" was aborted");else{if(g)j.url.shift(),j.varName&&j.varName.shift();else if(j.url=
c.isString(j.url)?[j.url]:j.url,j.varName)j.varName=c.isString(j.varName)?[j.varName]:j.varName;var x=j.win,y=x.document.getElementsByTagName("head")[0],b;if(j.url.length===0)if(j.type==="script"&&i.webkit&&i.webkit<420&&!j.finalpass&&!j.varName){var d=o(null,j.win,j.attributes);d.innerHTML='YAHOO.util.Get._finalize("'+f+'");';j.nodes.push(d);y.appendChild(d)}else q(f);else{d=j.url[0];if(!d)return j.url.shift(),u(f);if(j.timeout)j.timer=c.later(j.timeout,j,t,f);if(j.type==="script")b=o(d,x,j.attributes);
else{b=j.attributes;var p={id:"yui__dyn_"+l++,type:"text/css",rel:"stylesheet",href:d};b&&c.augmentObject(p,b);b=r("link",p,x)}C(j.type,b,f,d,x,j.url.length);j.nodes.push(b);j.insertBefore?(y=A(j.insertBefore,f))&&y.parentNode.insertBefore(b,y):y.appendChild(b);(i.webkit||i.gecko)&&j.type==="css"&&u(f,d)}}},v=function(c){if(e[c]){var f=e[c],g=f.nodes,i=g.length,l=f.win.document.getElementsByTagName("head")[0],b,d;if(f.insertBefore&&(c=A(f.insertBefore,c)))l=c.parentNode;for(c=0;c<i;c+=1){b=g[c];if(b.clearAttributes)b.clearAttributes();
else for(d in b)delete b[d];l.removeChild(b)}f.nodes=[]}},z=function(k,i,j){var l="q"+f++,j=j||{};if(f%YAHOO.util.Get.PURGE_THRESH===0&&!g){g=!0;for(var n in e){var b=e[n];b.autopurge&&b.finished&&(v(b.tId),delete e[n])}g=!1}e[l]=c.merge(j,{tId:l,type:k,url:i,finished:!1,aborted:!1,nodes:[]});i=e[l];i.win=i.win||window;i.scope=i.scope||i.win;i.autopurge="autopurge"in i?i.autopurge:k==="script"?!0:!1;if(j.charset)i.attributes=i.attributes||{},i.attributes.charset=j.charset;c.later(0,i,u,l);return{tId:l}},
C=function(f,g,j,l,q,b,d){var p=d||u;if(i.ie)g.onreadystatechange=function(){var b=this.readyState;if("loaded"===b||"complete"===b)g.onreadystatechange=null,p(j,l)};else if(i.webkit){if(f==="script")if(i.webkit>=420)g.addEventListener("load",function(){p(j,l)});else{var o=e[j];o.varName?(f=YAHOO.util.Get.POLL_FREQ,o.maxattempts=YAHOO.util.Get.TIMEOUT/f,o.attempts=0,o._cache=o.varName[0].split("."),o.timer=c.later(f,o,function(){var b=this._cache,c=b.length,d=this.win,e;for(e=0;e<c;e+=1)if(d=d[b[e]],
!d){this.attempts++;this.attempts++>this.maxattempts&&(o.timer.cancel(),n(j,"Over retry limit, giving up"));return}o.timer.cancel();p(j,l)},null,!0)):c.later(YAHOO.util.Get.POLL_FREQ,null,p,[j,l])}}else g.onload=function(){p(j,l)}};return{POLL_FREQ:10,PURGE_THRESH:20,TIMEOUT:2E3,_finalize:function(e){c.later(0,null,q,e)},abort:function(f){f=c.isString(f)?f:f.tId;if(f=e[f])f.aborted=!0},script:function(c,e){return z("script",c,e)},css:function(c,e){return z("css",c,e)}}}();
YAHOO.register("get",YAHOO.util.Get,{version:"2.8.2r1",build:"7"});var SnapEngage=SnapABug,SnapEngageChat=SnapABugChat;

